Privacy policy

Last updated: December 24, 2024

This Privacy Policy describes how Tiny Trends (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from tinytrends.com.au (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

At Tiny Trends, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your personal data in compliance with Australian privacy laws, including the Australian Privacy Principles (APPs) under the Privacy Act 1988.

1. What Information We Collect

We collect the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, and postal address.
  • Payment Information: Credit/debit card details, PayPal information, and other payment methods.
  • Order Information: Items purchased, order history, shipping information, and delivery preferences.
  • Technical Information: IP addresses, browser type, device identifiers, and other analytics data through the use of cookies and similar technologies.

2. How We Collect Information

We collect your personal information through:

  • Direct interactions: When you create an account, place an order, subscribe to our newsletter, or contact us via email or phone.
  • Automated technologies: We use cookies and other tracking technologies to collect data about your usage of our website.
  • Third parties: Occasionally, we may receive personal information from third-party services, such as payment processors (e.g., PayPal) and social media platforms, when you interact with us through these channels. 

3. Why We Collect Your Information

We collect your information for the following purposes:

  • Processing orders: To fulfill your purchases and deliver products to you.
  • Customer service: To manage and respond to any questions, requests, or issues.
  • Marketing: To send you marketing communications about new products, promotions, or events if you have opted in to receive them.
  • Website improvement: To analyse website traffic, track user preferences, and improve your online experience.
  • Legal compliance: To comply with legal and regulatory requirements.

4. Disclosure of Personal Information

We may share your personal information with:

  • Service providers: Third-party companies who assist in fulfilling orders, processing payments, and delivering products (e.g., couriers, payment gateways).
  • Legal and regulatory bodies: Where required by law or in response to valid legal requests.
  • Business transfers: If we undergo a business restructuring, merger, or sale, personal information may be shared with the acquiring company.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. How We Protect Your Information

We implement a variety of security measures to safeguard your personal information, including:

  • Encryption: Sensitive information, such as payment details, is transmitted using SSL (Secure Socket Layer) technology.
  • Access control: Access to your personal information is restricted to authorized employees and service providers only.
  • Data storage: We store personal data in secure environments and maintain necessary safeguards to protect against unauthorized access, misuse, or loss.

6. Cookies and Tracking Technologies

We use cookies to enhance your user experience on our website. Cookies are small files that are stored on your device and allow us to recognize your browser and remember certain information, such as your shopping cart contents.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

7. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request that we update or correct any inaccurate information.
  • Deletion: You can request that we delete your personal information, subject to certain exceptions (e.g., where required by law).
  • Marketing Opt-Out: You can unsubscribe from marketing emails by following the unsubscribe link provided in each email or by contacting us directly.

To exercise any of these rights, please contact us at info@tinytrends.com.au.

8. Data Retention

We retain personal information only as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once the information is no longer needed, it will be securely deleted or anonymized.

9. International Data Transfers

If we transfer your personal information outside of Australia, we will take steps to ensure that your data is treated in accordance with Australian privacy laws and this Privacy Policy.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our website with the updated "Effective Date." 

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, you can contact us at:

  • Email: info@tinytrends.com.au